Policies

Refund Policy

I've put alot of effort into making high-quality 3D printed products, meticulously designed for strength and durability. However, I acknowledge that there might be rare instances when things don't go as planned.

• Refund Eligibility
  You are eligible for a full refund If the product you receive is broken or defective due to normal use. No need to return the product in this case.

• Reporting a Defective Product
  To request a refund for a defective product, please follow these simple steps:
• Reach out to me via email at [info@jmounts.com] or on Instagram [@jmountsnl] within 30 days of receiving your order or the product breaking.
• Provide your order number, a clear description of the defect, and any relevant photographs to help me assess the issue.
• I will personally review your request and respond within 5 business days with further instructions.
• Refund Process
  If your refund request is approved, please be assured that I will personally oversee the refund process, which will be completed within 5 business days. Refunds will be issued to the original payment method used for the purchase.

 

Privacy Policy

We value your privacy at Jmounts. This privacy policy outlines how we collect and use your information when you interact with our website.

• Information we collect:
  We collect your name, email, shipping address, and payment details when you place an order.
• How we use your information: 
  We use your data to process orders, communicate with you, improve our services, and occasionally send promotions.
• Data security: 
  We take security seriously and protect your information from unauthorized access.
• Sharing your information: 
  We do not share your data with third parties except for order fulfillment and legal requirements.
• Your choices: 
  You can opt out of marketing communications at any time.
• Cookies: 
  We use cookies for a better browsing experience. You can disable them in your browser settings.

 

Terms of service policy

By using our website, you agree to these simple Terms:

• Use of Services 
  Use our services responsibly for personal, non-commercial purposes.
  Keep your account information confidential.
• Product Information
  Product details may change; we aim for accuracy but can't guarantee it.
  Prices may change without notice.
• Intellectual Property
  Our content is ours; don't use it without permission.
• Privacy
  Your data is handled as outlined in our Privacy Policy.
• Disclaimer
  We're not liable for any damages from product or service use.

 

Policy Changes

Please note that JMounts reserves the right to update or modify this Refunds and Returns Policy at any time. Any changes will take effect immediately and be posted on our website at [www.jmounts.com].

By choosing JMounts, you agree to adhere to the terms outlined in this Refunds and Returns Policy.

Thank you for supporting my passion at Jmounts. I look forward to serving your kitesurfing needs and ensuring your utmost satisfaction.

Happy Kitesurfing,

Jeroen Blonk Founder, Jmounts

Website: [www.jmounts.com]
Email: [info@jmounts.com]
Instagram: [@jmountsnl]